We strive to meet your individual needs by offering self pay, insurance, and sliding fee scale options. We accept cash, checks, and credit cards.
What are your self pay rates?
Senior Therapists (Erin Ballard, MS, LMFT, BC-TMH; Erin Healy, LMFT)
- First Session: Intake/Assessment 60 min: $ 145
- Individual Therapy 45 min: $ 110
- Individual Therapy 60 min: $ 120
- Family/Couples Therapy 45 min: $ 125
Associate Therapists (Desire’e Marion, LMFTA; Stephanie McBroom, LCMHCA; Laura Bishop, LCMHCA; Claire Webb, LMFTA)
- First Session: Intake/Assessment 60 min: $ 135
- Individual Therapy 45 min: $ 100
- Individual Therapy 60 min: $ 110
- Family/Couples Therapy 45 min: $ 115
Interns (Kirstin Franklin)
- First Session: Intake/Assessment 60 min: $ 20
- Individual/Couple/Family Therapy 50 min: $ 20-60 (sliding fee scale)
Sliding Fee: Please contact Claire, Laura and Desire’e directly to inquire about any sliding fee slots they have available.
Telehealth: Our telehealth rates are the same as office rates.
- $100 per meeting
- $35 per couple to complete the assessment prior to meeting
What insurance do you accept?
Blue Cross and Blue Shield (BCBS).
All of our licensed therapists are in-network with BCBS. This includes all PPO plans, Blue Options, and Blue Advantage plans. *This does NOT include Blue Value, Blue Local, Blue Home or Blue Medicare plans.
Our licensed clinicians are out-of-network with all other insurance plans. We will submit claims for you (when able), or will provide you with a Super Bill that you can submit to your insurance provider in order to use your out-of-network benefits.
Does my insurance cover all services at FSWC?
- Your counseling is usually covered if you meet criteria for a mental health diagnosis and have a treatment plan guiding your counseling services
- Your insurance may or may not cover parent sessions or family sessions where you are not present (i.e. if you are attending family therapy with your partner and your partner attends a one-on-one appointment)
- The Prepare-Enrich Assessment does not required a diagnosis and is not considered therapy; therefore this is a non-covered service by your insurance company
- Your insurance will not cover appointments that you do not attend; therefore your are responsible for the full late cancelation or no-show fee
How much do I pay if I use my insurance?
- Your coverage depends on the plan you’ve selected. You will want to review your plan to see what your mental health coverage is for Individual and Family Therapy.
- Calling the mental health line on the back of your card can help clarify your coverage. Some helpful questions to ask are:
- What is my coverage for mental health counseling/ out-patient counseling for individual and family therapy?
- Do I have a copay?
- Do I have a deductible?
- What is my deductible?
- How much does insurance cover/pay for in-network versus out-of-network providers?
- How many therapy sessions does my plan cover?
- Does my plan cover telehealth services from all providers who do I have to go through a specific portal (i.e. MDLive)?
Canceling and Rescheduling Appointments
If an appointment needs to be rescheduled or canceled, please do so as soon as possible so that the time may be made available to someone else. You are responsible for paying for any appointment canceled or rescheduled with less than 24-hour notice. After 15 minutes, your appointment is considered a no-show and will need to be re-scheduled.
- Late Cancellation $85
- No-Shows: $100
- Late Cancellation or No-Show with Intern: $10
Sorry, but there are no exceptions to this. Payments for missed appointments or late cancellations are normally collected with your credit card on file (and no later than at the next visit). Please note that missed appointments or late cancellations are not reimbursable by insurance.
How do I cancel my appointment?
When you reserve your appointment time, we will use your preferred e-mail to send an immediate confirmation. You will also receive a reminder e-mail 30 hours in advance, to allow you time to cancel before the 24 hour late-cancelation window. Using either of these e-mails, you can cancel or reschedule your appointment without any financial responsibility. Please check to make sure you get the confirmation email for your canceled or rescheduled appointment, to ensure it went through correctly.
If you are unable to cancel with at least 24 hours notice, please contact your therapist directly to notify them of your need to late-cancel in order to prevent a no-show fee.